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Frequently asked questions
How Boost My Mood Works
Your therapists and the therapy
Employers
Most therapy platforms collect basic intake information and match you by issue category or availability. We do something deeper.Our TherapyFIT Profile applies clinical weighting to your full picture what you're experiencing, how much it's affecting you, and which therapist's actual experience most closely aligns with your specific situation. This means you're matched on genuine clinical fit, not broad categorisation.Why it matters: a stronger fit from session one reduces dropout and builds the confidence you need for real change. You arrive at your first session already knowing you're with someone who understands your challenge.
It isn't a standard intake form. It's a clinically informed assessment designed to understand your full presentation not just your headline issue, but how different challenges interact and how much they're affecting you.We then use this to identify which therapists in our network have the specific experience and approach that fits what you're actually bringing. You're not matched by availability or broad category. You're matched by clinical relevance.
Take a few minutes to answer some questions about yourself. We'll use your responses to carefully match you with the therapist who is the best fit for your needs, preferences and goals.Once you've completed your TherapyFIT Profile, we'll review your match and get back to you within 24 hours to confirm your appointment.It only takes a few minutes to get started.
A directory gives you hundreds of options. That's choice, but it's also overwhelming. You're left to guess who might be right for you based on a bio, some credentials, and maybe a photo.We do the clinical thinking upfront. We assess your full presentation and recommend therapists whose real experience aligns with what you need. You choose from a curated, clinically matched shortlist — not endless scrolling, hoping you pick the right person.
We believe accessing the right therapist should be simple and transparent.Your first step is to complete your TherapyFIT Profile, which is free and only takes a few minutes.Once we've matched you with the therapist who best fits your needs, you can choose the option that works best for you:One-off session: £70Weekly therapy plan: £60 per session (billed every 4 weeks)Fortnightly therapy plan: £60 per session (billed every 2 weeks)There are no hidden fees, and you can change or cancel your plan in line with our terms and conditions.
Each therapy session lasts 50 minutes.This is the standard length for most counselling and psychotherapy sessions, giving you enough time to explore what's on your mind while maintaining a consistent therapeutic structure.Your therapist will work with you at a pace that feels comfortable, helping you make the most of every session.
How quickly can I get matched?You'll complete your TherapyFIT Profile™ — it takes about 10 minutes, and you can skip anything you'd rather not answer.Within 2 working days, you'll receive 2–3 therapist matches, each with their availability, clinical fit, and approach clearly explained. You choose from that shortlist.
Once you've completed your TherapyFIT Profile, we'll carefully review your responses and match you with the therapist who best fits your needs.We'll contact you within 24 hours to confirm your appointment. In many cases, appointments are available within a few days, depending on your availability and the therapist you've been matched with.Our goal is to help you start therapy as quickly as possible, without compromising on finding the right fit.
That's completely okay. The TherapyFIT Profile is designed to work even when you're uncertain about what's going on.Describe how you're feeling and what's affecting your life, and we'll help identify patterns and what might help. You don't have to answer every question skip anything you're not ready to share.
Both. You can choose video, or phone, or a mix, depending on what feels right for you and what each therapist offers. You'll see the format options clearly in your matches, so you can pick what fits around your life.
Yes, depending on the format you choose and each therapist's way of working. Between-session contact varies, so it's something you'll agree together in your early sessions.
Yes. Finding the right therapist is one of the most important parts of successful therapy.Our TherapyFIT Profile is designed to match you with a therapist who is the best fit for your needs, preferences and goals. However, if you feel your therapist isn't the right fit, you can request to change therapists at any time.We'll work with you to understand what you're looking for and rematch you with another therapist from our network, helping you find someone you feel comfortable talking to.
Sessions cost £60 there is no change to that like other companies that say from £40 to entice you and then the price can be increased to whatever the therapist charges.
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